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Guest Relations

The information below may help make your time at MGM-Studios  Theme Park more enjoyable.  Check out these topics below.

Table of Contents

 

Baby Care Centers

Guest Relations

Lost & Found

Stroller Rentals

Wheelchair Rentals

ATM Machines

Film Developing

Credit Cards

What to Wear

First Aid

Kennels

Lockers

Package Pick-Up


Baby Care Centers

You can change and feed your baby at the Baby Care Center in the Guest Services Building inside the Main Entrance.

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Guest Relations

Guest Relations can help you in many different areas:

Same-day lunch or dinner priority seating

Disney Resort reservations

Messages for separated parties

Guide maps in Spanish, Portuguese, French, Italian, German and Japanese

Services for Guests with disabilities

Sign Language interpretation

Disney Dollar exchange

Foreign currency exchange

Behind-the-scenes educational programs (or call 407-WDW-TOUR)

VIP tours

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Lost & Found

Guest Services Building inside the Main Entrance.

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Stroller Rentals

Rentals are available in limited quantities at Oscar's Super Service inside the Main Entrance. In case you misplace your stroller, stroller replacements (with rental receipt) are available at the In Character Costume Shop.

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Wheelchair Rentals

Limited rentals are available for Guests with disabilities at Oscar's Super Service inside the Main Entrance. Replacement wheelchairs are available at the In Character Costume Shop.

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ATM's

An automated teller machine is next to the Production Information Window at the Main Entrance just outside the turnstiles.

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Film Developing

You can take your film to The Darkroom. It is located on Hollywood Boulevard. Just drop your film off wherever you see the PHOTO EXPRESS sign, wait two hours, and then pick up your prints at The Darkroom.

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Credit Cards

The American Express® Card is the Official Card of the Walt Disney World® Resort. Traveler's checks, cash, MasterCard®, Visa®, The Disney Credit Card, Japanese Credit Bureau, Diners Club® Card and Discover® Card are also accepted.

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What to Wear in Disney World

Proper dress is required. Shirt and shoes must be worn at all times. If staying late in the parks sometimes it is wise to have a sweatshirt on hand.

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First Aid In Disney World

There is a first aid station located near Guest Services on Hollywood Boulevard.

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Kennels

With the exception of service dogs for Guests with disabilities, pets are not permitted in Disney Theme Parks or hotels, or on Resort or Theme Park buses. They may, however, stay in one of Disney's air-conditioned kennels, which are members of the American Boarding Kennel Association. Pet Care Kennels are adjacent to the Park entrance. All Guests are required to show records of vaccination (rabies, parvo, DHLP, Bordetella for dogs; rabies, FPRC for cats) prior to boarding. See your vet for explanations of these vaccines.

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Where are Lockers Located?

Oscar's Classic Car Souvenirs at the Main Entrance

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Package Pick Up

Guest Services Building inside the Main Entrance.

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BACKLOT TOUR

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  :: BEAUTY & THE BEAST SHOW
  :: FANTASMIC
  :: GREAT MOVIE RIDE
  :: HONEY I SHRUNK THE KIDS PLAYGROUND
  :: HUNCHBACK OF NOTRE DAME
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  :: STORIES BEHIND THE MAGIC
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  :: TOWER OF TERROR
  :: VOYAGE OF THE LITTLE MERMAID
  :: WALT DISNEY ONE MANS DREAM
  :: WHO WANT TO BE A MILLIONAIRE-PLAY IT
     
   

GENERAL INFORMATION

  :: CALENDAR OF EVENTS
  :: DISABILITY HELPER
:: FASTPASS
  :: GUEST RELATIONS
  :: MEET THE CHARACTERS
  :: OPERATING HOURS
  :: PARK MAPS
  :: PHOTO GALLERY
  :: REFURBISHMENTS
  :: RESTAURANTS
  :: RIDE RESTRICTIONS
  :: STORES
  :: TRANSPORTATION
     
     
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